No problem, but please read through first of all the advices below.
If you live in Germany, go to your retailer where you bought your MAGURA product. He will send any defective directly to our service department.
MAGURA Bike Parts GmbH & Co. KG
72574 Bad Urach
fax: +49 (0)7125 96946-51
If you live abroad click HERE and contact your National Distributor and/or Service Center.
The by far quickest solution for a problem might be a visit in the MAGURA forum where both MAGURA employees and forum wizards Vinay and Mansikka will try to help you.
Any other questions? Use the contact form below and we'll do our very best to answer you quickly. Thanks!